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Carole

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Review of the Hinckley & Rugby Building Society, Savings:

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Query dealt with promptly and efficiently.

Query dealt with promptly and efficiently. Jennifer? very personable and helpful exactly what you want when ringing a help desk. Reviewed on: 20th May 2026

Reply from Hinckley & Rugby Building Society Hi Carole, Thank you for your feedback! We’re delighted to hear that Jennifer was able to assist you promptly and efficiently, providing the personable and helpful service you’d hope for when contacting our help desk. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 21st May 2026

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