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Bonnie B

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Review of the Great Western Credit Union, Loans:

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I’ve just paid off a loan.

I’ve just paid off a loan. The customer service I’ve received over the years has always been great. I actually have spoken to same member of staff a few times who is a credit to your team. Goes above and beyond and is always so polite and chirpy on the phone. Reviewed on: 21st May 2026

Reply from Great Western Credit Union Hi Bonnie, Thank you for sharing this and congratulations on paying off your loan! We're really pleased to hear you have had such a positive experience over the years. It's especially lovely to hear about our Member Engagement team making such a positive difference, we will be sure to pass this on. Best wishes, Emily Response date: 22nd May 2026

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