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Kathy C

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Review of the Hinckley & Rugby Building Society, Savings:

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Friendly staff who will always go the extra mile

Friendly helpful staff who always go the extra mile and actually know me and ask about family etc. Don’t see that often any more and that’s why I wouldn’t switch. Reviewed on: 22nd May 2026

Reply from Hinckley & Rugby Building Society Hi Kathy, Thank you so much for your lovely feedback. We’re delighted to hear that our team’s friendly and personal approach makes such a difference to your experience with us. Building strong relationships with our members is really important to us, so it’s wonderful to know you feel valued and recognised whenever you visit. We truly appreciate your loyalty and your kind comments about our staff going the extra mile. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 27th May 2026

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