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David

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278

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All reviews (3)

Review of the AllClear, Travel insurance:

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Rubbish Company

Made a claim. Asked us for the same information by letter and email for several weeks. This information they already had several times. Until our daughter threatened to take the claim to the ombudsman to which it was settled straight away. Reviewed on: 2nd October 2024

Reply from AllClear Good afternoon, Thank you for taking the time to leave us a review. Our Claims Team strives to handle claims swiftly and efficiently, ensuring that all the necessary information is collected promptly to assess the claim accurately. Our goal is always to process claims quickly and, once accepted, to make payments within 5 days. Unfortunately, AllClear do not have the direct facility to check updates regarding existing claims as each claim is reviewed by Reactive on a case-by-case basis and the timeframe to resolve the claim is dependent on the complexity of the case. I am pleased to hear that the claim has been settled, but I do apologise about the dissatisfaction and frustration caused by this experience. Should you require any further assistance please get into contact with us on 01708 339029 and one of our customer service consultants will be happy to assist you. Best wishes, Elice Response date: 10th October 2024

Review of the AllClear, Travel insurance:

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Worst claim experience ever.

Worst claim experience ever. Asked for the same information over and over for weeks. By post and email. Reviewed on: 20th August 2024

Reply from AllClear Hi David I am very sorry to hear about your experience when making a claim. Please email [email protected] the details and your policy details, we can then look into this further for you. Kind regards, Richard Response date: 29th August 2024

Review of the Travel Insurance 4 Medical, Travel insurance:

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Very good as far as I can see.

Not had to use it yet so hope it will be good if required. Got faith in the insurance. Reviewed on: 20th August 2019

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