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Geoffrey

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Review of the Hinckley & Rugby Building Society, Mortgages:

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My call was answered promptly.

My call was answered promptly. The customer service was what I have come to expect from your society, excellent. Reviewed on: 8th June 2026

Reply from Hinckley & Rugby Building Society Hi Geoffrey, Thank you for taking the time to leave us a review. We're pleased to hear that your call was answered promptly and that you received the excellent level of customer service you’ve come to expect from us. Consistently delivering a positive experience for our members is very important to us, so it's great to know we’ve met your expectations. We really appreciate your kind feedback and your continued support. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 25th June 2026

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