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Review of the Newbury Building Society, Mortgages:

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Perfect Customer Service

With the help of a local Mortgage advisory, Steven Douglas, Newbury Building Society was top of the list and Steve could not recommend them enough. Due to our personal circumstances, we needed a lender that would actually look at our application and not a computer to say yes or no, and this is exactly what we got. A friendly and understanding professional reviewing our application and accepting us with a quick follow up call to discuss some of the financial issues in the past. We are now the very proud owners of our first home on a shared ownership with our mortgage provided by Newbury BS. Within the first day of being in our new house, we received an amazing gift box. Not a little token box either, a proper box full of goodies including a cafetière, coffee, tea, biscuits LOADS of gift vouchers and discount codes for Weyfair and similar, wine and beer vouchers. Could not be happier!!! Reviewed on: 22nd August 2019

Reply from Newbury Building Society Hi Jack, thank you for taking the time to provide feedback, it's greatly appreciated. Congratulations on becoming home-owners! So pleased you enjoyed the welcome gift as well :-) Response date: 23rd August 2019

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