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Hayley

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Review of the Santander, Basic Current Account:
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Straightforward banking with the basic account.

4
I switched to Santander a couple of years ago because they had a great deal on at the time. I was paid a one off fee to switch my direct debits over and then I earned interest on balances over a certain amount for a year. They made the whole switching process really easy, I didn't have to do anything at all other than wait for it to happen. Once the deal ended though, the account became the basic current account which has no rewards to speak of. I have stuck with it for a while just because I haven't had time to do much research but I'm now planning to switch to the 123 account. Even with the price hike from £2 per month to £5 per month, I think the amount of cashback I'll get on household bills plus interest paid on my balance will make it worthwhile for me. From a customer service point of view, I've found Santander helpful and the online banking is very easy to use. Reviewed on: 26th October 2015

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