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Nick

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Review of the Family Building Society, Savings:

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The best telephone customer service ever!

How refreshing. I have been completely fed up with other banks and building societies whenever contacting them. They keep you waiting, don't listen and everything just becomes unnecessarily difficult. I spoke to Lisa this morning who was the model of efficiency, professionalism and courteousness. If that's what I can expect every time I call, I'll continue banking with Family Building Society. The competition can learn something from you! Reviewed on: 30th May 2022

Reply from Family Building Society Thank you for taking the time to leave us such a great review Nick. We are delighted to hear about your experience with Lisa and the society. Response date: 31st May 2022

Review of the Total Landlord, Landlord Insurance:

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Friendly and efficient service, competitive products

Contacted HF a number of times to get policy quotes on different scenarios. Always helpful. Reviewed on: 6th September 2019

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