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Andrea Barnard

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Review of the The Insurance Emporium, Pet insurance:

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Claim took longer to resolve than was necessary

I’m the end I had to get involved in obtaining the information from my vets to enable the underwriters to complete the claim. And had to chase regularly. insurance emporium we’re emailing me to say they were chasing information, yet this was not the case and the information had been sent weeks before. It could have been managed much more smoothly. It was a stressful experience to be honest. Reviewed on: 9th September 2019

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