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Keith Forsyth

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Review of the Direct Line, Car insurance:

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worse than bad, just awful

trying to sort out a claim to be told they are trying to contact the assessor, to finally be told 8 weeks later that we not covered under any aspect of the what can only be described as miss-sold insurance. so we are left with huge hold in the ceiling, damage to the curtains, carpet and side unit and various other items after the water from the storm damage caused unprecedented amounts of water and the roof gave in.... in reality the insurance isn't worth the paper its written on and when you need it most, your not covered, you may as well save yourself the premium every year...and have none...the final cost to you is still the same but at least you can put the premium towards the repair costs. Reviewed on: 19th April 2017

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