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Review of the Alphera Financial Services, Alphera Hire Purchase:

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Worst Customer Service I have ever experienced.

I was sold a faulty car by this company, I first complained nearly a year ago. Despite winning a case with the financial ombudsmen I am still awaiting for the company to uphold their decision, despite constantly chasing them. Obviously, once you no longer owe them money, then you are no longer a priority. I would think twice before choosing this financial provider as when something goes wrong, it's incredibly hard to get it rectified. Reviewed on: 8th October 2019

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