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Grant

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Review of the Newbury Building Society, Mortgages:

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We applied for an addition to our mortgage to cover a new heating system

Obtaining approval for the loan was efficient and straightforward. Due to a delay in the discussions and signing of the heating installation contract, we asked to put the loan on hold. The response of your staff was excellent, the delay was agreed to with absolutely no fuss and it was a very easy matter to trigger the transfer when finally needed. Your staff are efficient, courteous and provide a really personal service. Thank you! Reviewed on: 12th October 2019

Reply from Newbury Building Society Hi Grant, thank you for taking the time to leave us feedback. It's much appreciated and our teams will be so pleased to read this. Response date: 14th October 2019

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