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Review of the M&S Bank - Marks and Spencer, Current Account:

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Worst bank possible

Only leaving 1 star because I can't leave 0 stars! Everything they could mess up on, they have done. I have a M&S loan and an M&S joint account. It took them 3 months to set up the monthly repayments because they kept "losing my paperwork". Then they with held my wages for 5 days in a random floating account, leaving me unable to pay my mortgage. Then my grandmother gave me a £5k cheque which they took out of her account TWICE leaving her thousands of pounds overdrawn. They have now wrongly taken a £300 repayment off me 4 days early, also leaving me hundreds of pounds overdrawn. Their communication is awful, they're always losing paperwork, don't implicate any changes you make to your account. Nothing positive to say - AVOID!! Reviewed on: 28th October 2019

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