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Simon Jenkins

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Review of the Newbury Building Society, Savings:

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New customer - opening a savings account

What a contrast to being a customer at the likes of Santander, where there are two inauthentic employees standing near the entrance to greet you as you enter while only one employee sits behind the cashier's desks. At Newbury Building Society, there were two employees behind cashier's desks when I turned up a little early for my scheduled meeting with Will Simpson. Will was friendly, ethical, informative and efficient in opening a savings account for me as a new customer. As promised, I received my savings book the following morning in the post. Reviewed on: 28th October 2019

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