Hamid H's community profile page

Write a review

Newsletter

Go to business site

Viewing profile for,

Hamid H

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Marshmallow, Car insurance:

View on product page

Avoid this company at all costs.

Avoid this company at all costs. Their payment app is entirely broken—it refuses to show Apple Pay, won't let you delete old cards, and blindly charges the wrong card. This glitch forces you to miss payments so they can slap you with an extra £22 fee every single month. On top of that, they hiked my monthly premium from £110.02 to £169.43 without permission.When you try to get help, you are met with an AI loop followed by a completely rude, dismissive human agent ("Brooke") who gaslipped me by claiming "no other customers have this issue." They completely refused to help remove my cards, fix the glitch, or refund the unfair fees, lazily repeating the same useless app instructions. I am now forced to go through my bank to issue chargebacks for every single incorrect charge. An absolutely shameless business model and the worst customer care I have ever experienced. Reviewed on: 9th July 2026

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.