AHMAD BOUCHI's community profile page

Write a review

Newsletter

Go to business site

Viewing profile for,

AHMAD BOUCHI

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Marshmallow, Car insurance:

View on product page

EXTREME WARNING: AVOID MARSHMALLOW

EXTREME WARNING: AVOID MARSHMALLOW — ONE SMALL ERROR CAN LEAVE YOU CANCELLED, FINED, UNINSURED AND FACING YEARS OF HIGHER PREMIUMS Policy number: MM000872250 This is the worst insurance company I have dealt with in Britain. I reported a minor error in my day of birth immediately. Marshmallow agreed to correct it, increased my premium by £36.77, issued corrected documents and allowed the policy to begin. Several days later, they reversed their decision, cancelled the policy and imposed a £130 fee for the same error they had already accepted and corrected. They accepted the correction. They accepted the higher premium. They confirmed the amended policy. Then they cancelled it anyway. Their handling has left me facing: - an insurer-initiated cancellation; - serious risk to my previously clean insurance record; - replacement quotations of around £2,900–£3,000; - a £130 penalty; - major financial loss; - and the possibility of being left unable to drive my own vehicle. A simple and honest error, reported immediately, was turned into a major insurance problem that may affect the cost and availability of my insurance for years. I have submitted a formal complaint. A generic public reply saying that Marshmallow has “contacted me” or is “looking into the matter” will not change what happened. In my experience, this company accepted the correction, took the higher premium, cancelled the policy anyway and left me to deal with the financial and insurance consequences. Avoid Marshmallow if you value your clean insurance record, your money and your ability to remain insured. Reviewed on: 10th July 2026

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.