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Louise

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Review of the Monmouthshire Building Society, Mortgages:

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Great customer service and locally focused company

We took a mortgage out with the Monmouthshire 7 years ago. We would not hesitate to recommend them as we have always found them to be friendly, helpful, efficient and very straightfoward to deal with. We later had to remortgage when we needed to rennovate the same property, and their mortgage adviser was great - we felt listened to, and they were able to help us. We've had a much better experience with them than the bigger companies (no hidden charges etc). One thing to note - our independent mortgage broker initially overlooked them as they didn't realise we were in their 'catchment' area - so worth asking for them if you live in the Forest of Dean/Monmouthshire area. Reviewed on: 12th November 2019

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