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Mansfield Member Feedback

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All reviews (677)

Review of the Mansfield Building Society, Savings:

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Excellent service

A quality modern Building Society embracing and incorporating old world ethics Reviewed on: 18th June 2020

Review of the Mansfield Building Society, Savings:

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Cut in interest rates

When one can get better interest rates from NS&I (backed by the Government and therefore 100% secure) than from a building society it’s time to move your money. Reviewed on: 9th June 2020

Review of the Mansfield Building Society, Savings:

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Usually very competitive, but currently rather unappealing

Regular Savings Account currently unavailable. Refusal to supply Section 975 Certificates is an on-going annoyance Reviewed on: 8th June 2020

Reply from Mansfield Building Society Thank you for your feedback. I am sorry to hear of your frustrations regarding the Section 975 Certificate. With the introduction of the Personal Savings Allowance by the government in 2016, we are no longer able to offer this service. However, we are more than happy to write a letter of confirmation for all interest earned. Please contact us on 01623 676303 to discuss in more detail. Response date: 10th June 2020

Review of the Mansfield Building Society, Savings:

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My view

MBS provides excellent customer service by phone, post and email to me. Disapointed that they have reduced regular saver interest rates recently. Reviewed on: 29th May 2020

Review of the Mansfield Building Society, Savings:

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Poor returns for savers

My savings account matured, sent forms to put into another account assume it's been done though I've had no correspondence to confirm. New account interest rate not great. Reviewed on: 28th May 2020

Reply from Mansfield Building Society Thank you for your feedback. I am sorry to hear you have not yet received any correspondence regarding your maturity instructions, we are currently working on a backlog of post, however please contact us on 01623 676350 and we will look into this for you Response date: 29th May 2020

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