Smart Money People Logo
User profile avatar

Viewing profile for,

Mansfield Member Feedback

677

Total reviews written

3

Helpful marks given to their reviews

769

Times reviews seen

All reviews (677)
Review of the Mansfield Building Society, Mortgages:
View on product page

Disorganised

1
One thing was asked for then another when everything could have been done at the same time. Very long winded asked more questions than any other company. Which had nothing to do with anything. Reviewed on: 24th April 2020
Reply from Mansfield Building Society Thanks for your feedback, we’re sorry to hear about your experience. Please contact us on [email protected] or 01623 676340 to discuss and we’ll investigate this for you. Response date: 27th April 2020
Mansfield Building Society Logo
Mansfield Building Society
Review of the Mansfield Building Society, Mortgages:
View on product page

Wouldn't recommend

1
Unfortunately my experience so far has been characterised by stress, additional unnecessary expense, and poor communication from some staff (although some call handlers have been excellent, and very helpful). Reviewed on: 14th April 2020
Reply from Mansfield Building Society Thanks for your feedback, we’re sorry to hear about your experience. Please contact us on [email protected] or 01623 676340 to discuss and we’ll gladly investigate this for you. Response date: 15th April 2020
Mansfield Building Society Logo
Mansfield Building Society
Review of the Mansfield Building Society, Mortgages:
View on product page

Satisfied customer

5
I am very happy to choose this mortgage provider and mostly happy they choosen me too. Win win. Friendly proffesional staff. Easy to understand and helpful. All based on telephone conversation and documents sent through post. It was stress free process. Thank you S. Reviewed on: 28th March 2020
Review of the Mansfield Building Society, Mortgages:
View on product page

Great service

5
Throughout the service we have received has been helpful and efficient. Reviewed on: 24th March 2020
Review of the Mansfield Building Society, Savings:
View on product page

Professional, clear and concise

4
Our employee gave us a transparent and concise description of the transactions which she subsequently organised. Reviewed on: 15th March 2020

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.

Collage of people