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Mansfield Member Feedback

677

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All reviews (677)

Review of the Mansfield Building Society, Savings:

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Exceptional help

Quick swift help in store from polite helpful staff. Reviewed on: 6th October 2023

Review of the Mansfield Building Society, Savings:

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Branch visit

Staff friendly and positive but were disappointed not to be given a more private area away from the door to prepare application forms. Reviewed on: 4th October 2023

Review of the Mansfield Building Society, Savings:

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Good products & friendly customer service

Scores marked down as withdrawal and transfer details weren’t clarified sufficiently but all staff on phone and at branch were friendly and helpful which was much appreciated Reviewed on: 3rd October 2023

Review of the Mansfield Building Society, Savings:

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Bad

I opened an account. Sent a deposit. It didn't appear. I panicked. I phoned. Nobody knew why it hadn't appeared, and they didn't seem to be very interested. After two days missing, it showed up. I didn't relish all that stress. I couldn't get it back fast enough. Not only will I never again go anywhere near you, you've put me off Building Societies as keepers of my cash Reviewed on: 3rd October 2023

Mansfield Member Feedback

1 user marked as helpful

Reply from Mansfield Building Society Thank you for taking the time to share your experience, we’re sorry we haven’t lived up to your expectations this time. We would like the opportunity to understand a bit more about your experience and discuss the issues raised directly with you. Please contact us on 01623 676350 and ask for a member of the Savings Management team or email us at [email protected] Response date: 10th October 2023

Review of the Mansfield Building Society, Savings:

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friendly

Very friendly and personal, made to feel very welcome. Maybe need to improve online access Reviewed on: 2nd October 2023

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