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Mansfield Member Feedback

677

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All reviews (677)

Review of the Mansfield Building Society, Savings:

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Reasonably good product

Staff at my local branch were unfriendly and not helpful Reviewed on: 19th April 2023

Reply from Mansfield Building Society Thank you for taking the time to provide feedback and we are sorry that we have not met your expectations. We would like to understand a little bit more about your comments and to discuss the issues raised directly with you. Please contact us on 01623 676350 and ask for a member of the Savings Management team or email us at [email protected] Response date: 25th August 2023

Review of the Mansfield Building Society, Savings:

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Great customer care

After having an ISA with one of the major banks I switched to Mansfield due to it's 5 fold higher interest rate on what I had been receiving on my easy access account, however the customer experience with the Mansfield was far superior. Helpful and experienced staff answered all queries clearly and accurately, thank you to the Chesterfield branch staff. Reviewed on: 19th April 2023

Review of the Mansfield Building Society, Savings:

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interest rates not as good as they used to be

My husband and I had 6 reg savers but have closed 4. We have been with you about 14 years. We found that our accounts always paid more than an instant access account with the Coventry BS and the extra interest was useful. Over the last year this has not been the case. Also there is a lack of information about interest rate increases or no increases following Bank of England base rate rises. I would have given you a glowing review if you had surveyed me over a year ago. Reviewed on: 19th April 2023

Review of the Mansfield Building Society, Savings:

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Finally got round to investing in an ISA

I'd been meaning to do this for ages but things kept cropping up to prevent me from doing so. When I finally got round to setting up an ISA, it was so easy and quick to do I wondered why I had let other circumstances delay me. Reviewed on: 19th April 2023

Review of the Mansfield Building Society, Savings:

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100% smart money people

They new how to help me with the money problem I had and very quickly sorted it out for me Reviewed on: 19th April 2023

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