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Mansfield Member Feedback

677

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All reviews (677)

Review of the Mansfield Building Society, Savings:

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Works well

The close was a mistake - speedily fixed by your helpful staff. Reviewed on: 4th April 2023

Review of the Mansfield Building Society, Savings:

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Excellent service

Nothing too much trouble. Discussed what our needs were and acted on them Reviewed on: 4th April 2023

Review of the Mansfield Building Society, Savings:

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Poor customer service

After having an appointment for the investment is ISA's on 10 February and also to request an ISA transfer, I find the service poor, 3 weeks later I tired telephoning, the phone is never answered, I left 6 messages before anyone got back to me, the answer phone message states you are busy dealing with other customers, however it take 2 days to return a call from my 1st message, very poor customer service, the query was never resolved, I called into branch and was given some story about follow up, very poor, I suggested I called the Nationwide, which the reply was they will not answer the phone for hours, I did call and was answered within 3 minutes, unlike the Mansfield Reviewed on: 4th April 2023

Review of the Mansfield Building Society, Savings:

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Coffee!

The only thing missing was a cup of coffee Reviewed on: 4th April 2023

Review of the Mansfield Building Society, Savings:

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Easy and simple

It was easy to renew my savings, the interest was ok as well Reviewed on: 4th April 2023

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