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Mansfield Member Feedback

677

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All reviews (677)

Review of the Mansfield Building Society, Mortgages:

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Very helpful

Solved the problem of finding a mortgage when no others would help. Followed through with helpful service. Always accessible by phone. Reviewed on: 28th February 2022

Review of the Mansfield Building Society, Mortgages:

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Good, positive experience with staff who understand their customers' needs.

Helpful staff made this process very easy from start to finish. Good communication throughout with friendly, knowledgeable staff, Reviewed on: 23rd February 2022

Review of the Mansfield Building Society, Savings:

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Excellent service

In branch opening account was extremely helpful. Not hassled with loads of unwanted promo info. Instructions on closing the account was clear and timely. Closed the account to buy my Mercedes otherwise I would have considered re-investing with the Mansfield. I want the option to have face to face service in a local branch. Reviewed on: 18th February 2022

Review of the Mansfield Building Society, Savings:

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New account

Opened new ISA account at Sutton office Reviewed on: 17th February 2022

Review of the Mansfield Building Society, Savings:

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Bank of England rate increase Mansfield dont increase savings rates

Mansfield not passing on BOE interest rate rises for savers - always looking after mortgage payers who gain thousands of unearned pounds due to house price inflation - paid for by savers losing thousands to inflation Reviewed on: 17th February 2022

Reply from Mansfield Building Society Thank you for your feedback, I’m sorry to learn of your disappointment. Whilst the majority of our mortgage and savings rates are not linked to the Bank of England Base Rate we are currently reviewing our rates, conscious of the need to balance the interests of both our savings and mortgage members. Whilst I am unable to detail specific rate changes at this time I can confirm that we will be increasing rates with effect from 1st April - once full details of these changes are confirmed they will be communicated to all affected customers in line with the terms and conditions relating to their savings or mortgage account. In the meantime, if you would like to talk to us directly please contact us on 01623 676350 and ask for Sian, or email [email protected] Response date: 21st February 2022

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