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Roger Hutchinson

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Review of the Loughborough Building Society, Mortgages:

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Long winded and time consuming.

It took 3 months to arrange a RIO for £50k on s house that we own valued at £250k. It took 30 minutes to arrange a £40k loan to purchase a car valued at £60k with a £20k deposit. It would have been quicker and as it turns out, cheaper, to arrange a £50k personal loan from my bank. Reviewed on: 7th August 2026

Reply from Loughborough Building Society Thank you for your feedback. We're sorry that the process took longer than expected and appreciate your frustration. We aim to provide a mortgage offer within 14 days; however, in this case additional clarification was required because the property was not registered at the Land Registry in your name, clarifying the reason for this did delay the issuing of the mortgage offer. The remaining part of the process was then handled by your solicitors. Thank you for bringing your concerns to our attention. Response date: 7th August 2026

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