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Linda G

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Review of the Family Building Society, Mortgages:

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From the very first phone call we both felt valued a...

From the very first phone call we both felt valued and in control. The staff are very polite and knowledgeable nothing was ever deemed too much for them to find out and answer our questions. I would recommend to anyone to contact this company when in need of a mortgage because it’s a first class building society who really seems to care about their customers Reviewed on: 13th August 2026

Reply from Family Building Society Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that you felt valued and in control from the very first phone call. Providing clear guidance, answering questions thoroughly, and ensuring our customers feel supported throughout their mortgage journey is extremely important to us. Response date: 19th August 2026

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