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Robert A

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Review of the Newbury Building Society, Mortgages:

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Great Customer Service at Winchester

I called into the Winchester branch this morning about my account which operates with a passbook. My bank and other savings institutions have long since left our high street do actually calling into a branch was is an experience with which I am no longer familiar. There was some catching up paperwork to be done and the lady who dealt with it couldn't have been more helpful and dealt with everything very efficiently. I now realise how impersonal it is just to deal with my other accounts on line. Thank you ! Reviewed on: 17th August 2026

Reply from Newbury Building Society Thank you for leaving feedback Robert, and your kind words, we appreciate it and will share your comments with the team in Winchester, who will be so pleased to hear about it. Response date: 18th August 2026

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