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Review of the Saga, Home insurance:

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Terrible customer service from the Lloyds Bank loss...

Terrible customer service from the Lloyds Bank loss adjuster - refusing accomodation, arguing over every penny re the independent repair estimate, then refusing to send their own builder - estimator to do a comparison estimate . Huge delays , no answers to my emails , the work hasn’t started after 4 months and my bathroom floor is rotting Reviewed on: 26th August 2026

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