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Angela

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Review of the 1st Central, Car insurance:

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Cheap insurance but very happy to squeeze out money the other way...

At first glance the quote appears to be a really good deal. All is well until you try to change your policy details... even 9 days before the renewal. The lady on the phone was nice enough but it was difficult to understand and she did not understand correctly at all time what was said. At the end, they charged me short of £60 for address change to the policy and a couple of other small changes. I am still struggling to find this charges on their policy = £30 or maybe £35 would be fair. Total rip off and needless to say will not be renewing with them. She also confirmed if I called a week later to renew, they would not charge me! Thanks for nothing! Reviewed on: 17th November 2019

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