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hazel hill

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Review of the Newbury Building Society, Mortgages:

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complicated assessment

with the Help of Lisa Wedge I achieved this but it was very long and now a year later just taking place. Not all delays were Newbury but Lisa was helpful, less so from the "assessor". Reviewed on: 22nd November 2019

Reply from Newbury Building Society Hi Hazel, thank you for taking the time to leave feedback. We will be sure to share your comments with Lisa and we will look into why the process was complicated to see if we can improve this. Many thanks for letting us know. Response date: 25th November 2019

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