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Review of the Haven, Car Insurance:

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Crap customer service.

So over a MONTH ago I was crashed into by another driver. Who was on drugs and on my side of the road at 60mph. My car was deemed a total loss 2 weeks ago and even to this day. I've had to call up everyday to find out where my money is. I keep getting lied to and made to feel like a criminal they're now investigating me because I bought a 10 grand car while on disability benefits. I have had to prove a years worth of bank statements so they can invade my privacy and go through everything I've bought. And guess what? It's still not good enough. I'm still waiting for them to tell me if what I've supplied them is enough which I have been waiting for over a week. Please dont expect to get your money off of these idiots for months. Also. If your car was a weite off to begin with they will take 20 percent and your excess aswell as your year premiums out of your settlement. So even though my car was fixed to a very road worthy condition they took 3 grand out of my settlement to begin with. They are scamming little b*****ds. Acorn insurance is my insurance and these are the lot who deal with them. They leave you on hold on purpose and pretend their manager has "gone home for the week" I wish I went straight to his insurance now. Reviewed on: 22nd November 2019

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