Saffron Member's Reviews (927)

Savings by Saffron Building Society

Savings Review

It is normally easy to get through by phone and the people I've spoken to have always been very helpful. I was disappointed when the Dunmow branch closed, but thankfully I've managed to sort everything by phone or online since the closure.

Reviewed on 30th November 2021
Saffron Member's avatar
Saffron Member

Savings by Saffron Building Society

Savings Review

She was so helpful and able to do everything I required.

Reviewed on 30th November 2021
Saffron Member's avatar
Saffron Member

Savings by Saffron Building Society

Savings Review

On the whole my experience has not been good. Sam was one of only two people in whom I had any confidence (the other was the lady on the counter in SW some time previously when I took in change of signatory forms and proof of my identity)

Reviewed on 30th November 2021
Saffron Member's avatar
Saffron Member

Savings by Saffron Building Society

Savings Review

yes, if remembered

Reviewed on 30th November 2021
Saffron Member's avatar
Saffron Member

Savings by Saffron Building Society

Savings Review

Personal, friendly, helpful, professional

Reviewed on 30th November 2021
Saffron Member's avatar
Saffron Member

Savings by Saffron Building Society

Savings Review

Phone answered straight away and query effectively dealt with

Reviewed on 30th November 2021
Saffron Member's avatar
Saffron Member

Savings by Saffron Building Society

Savings Review

Able to do everything to do with my regular saver maturity on the telephone. Keep interest rates for savers competitive

Reviewed on 30th November 2021
Saffron Member's avatar
Saffron Member

Savings by Saffron Building Society

Savings Review

PAPERWORK WAS A LITTLE CONFUSING

Reviewed on 30th November 2021
Saffron Member's avatar
Saffron Member

Savings by Saffron Building Society

Savings Review

I have 5 accounts which should be gross interest but online app shows net on 4 of them and staff cannot understand why

Reviewed on 30th November 2021
Saffron Member's avatar
Saffron Member

Savings by Saffron Building Society

Savings Review

Very helpful

Reviewed on 23rd November 2021
Saffron Member's avatar
Saffron Member

Savings by Saffron Building Society

Savings Review

Staff helpful although have to wait qhite a long time to get tru by telephone

Reviewed on 23rd November 2021
Saffron Member's avatar
Saffron Member

Savings by Saffron Building Society

Savings Review

lady handler stayed on line whilst I reaccessed account. most reassuring.

Reviewed on 23rd November 2021
Saffron Member's avatar
Saffron Member

Savings by Saffron Building Society

Savings Review

Long wait for call to be answered. When answered very helpful but note above.

Reviewed on 23rd November 2021
Saffron Member's avatar
Saffron Member

Savings by Saffron Building Society

Savings Review

Helpful in sorting out a slightly complex situation, explained things well and mad e a good suggestion about the best way forward for my savings.

Reviewed on 23rd November 2021
Saffron Member's avatar
Saffron Member

Savings by Saffron Building Society

Savings Review

very satisfied; got through quickly,my query dealt with promptly

Reviewed on 23rd November 2021
Saffron Member's avatar
Saffron Member

Savings by Saffron Building Society

Savings Review

The accessibility, simplicity and contact with a human being in this country, I feel the latter is often overlooked as culturally there is an ease when talking with someone who understands the humour and nuances of being raised here.

Reviewed on 23rd November 2021
Saffron Member's avatar
Saffron Member

Savings by Saffron Building Society

Savings Review

WOULD BE GOOD TO HAVE A BRANCH IN THE DERBYSHIRE AREA

Reviewed on 23rd November 2021
Saffron Member's avatar
Saffron Member

Savings by Saffron Building Society

Savings Review

Helpful, knowledgeable, professional and friendly. Thanks

Reviewed on 23rd November 2021
Saffron Member's avatar
Saffron Member

Savings by Saffron Building Society

Savings Review

The very efficient service from the beginning.

Reviewed on 20th November 2021
Saffron Member's avatar
Saffron Member

Savings by Saffron Building Society

Savings Review

it's good to know I get to speak with a friendly voice and nothing will be too much trouble no matter how daft my questions may be

Reviewed on 19th November 2021
Saffron Member's avatar
Saffron Member