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Teabreak65

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Review of the NatWest, Business Banking:

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Poor customer service

Opening an account for a small club has been a nightmare. Wrong and out of date forms, wrong guidance, half hour waits on the phone for a customer advisor and few of them actually able to give you the right information. This experience makes the Titanic incident seem like a boating lake accident. How this bank thinks it can advise on business is beyond me Reviewed on: 10th December 2019

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