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All reviews (243)

Review of the Scottish Building Society, Mortgages:

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Great Mortgage deal.

The re-mortgage process from beginning to end was professional, efficient and thorough. I felt as though as I was in 'safe hands'. Most important when dealing with such an important financial commitment. Reviewed on: 26th July 2023

Review of the Scottish Building Society, Mortgages:

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Excellent service, hassle free.

After having to withdraw a very time consuming mortgage application with another lender who were very difficult to deal with, my broker recommended Scottish Building Society and i couldn't have been happier, swift action, no fuss and prompt results. Would recommend. Reviewed on: 25th July 2023

Review of the Scottish Building Society, Mortgages:

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Good service

Good service for remortgage, would be better if app improved to give more details of my account Reviewed on: 25th July 2023

Review of the Scottish Building Society, Mortgages:

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Good service

No complaints, efficient service Reviewed on: 24th July 2023

Review of the Scottish Building Society, Mortgages:

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Dissatisfied

My experience with the BS was good however there were a few things I found disappointing. I was unaware that the offer made was subject to change and unfortunately your lawyers were so slow in dealing with my transfer that I have ended up paying a lot more than I expected on a monthly basis for the mortgage. The lawyers (Simpson and Marwick) also made mistakes with the costs and these also kept rising. I was rarely able to get hold of anyone to speak to about my queries as the person dealing with it seemed to be constantly “out of the office”. To add “insult to injury” they did not believe I had paid the correct amount to finalise the mortgage and I had to overpay so that the deal could be finalised without incurring more costs. However, they did recognise their mistake and reimbursed me for this. Altogether I was very unhappy the lawyers and wish in retrospect I had not used them. I am afraid this has not been a very pleasant experience overall. Reviewed on: 24th July 2023

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