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Harriet

2

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All reviews (2)
Review of the Newbury Building Society, Mortgages:
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Great customer service

5
We staircases our shared ownership mortgage last year and the customer service we received from Newbury was amazing! We never have any issues during our fixed terms and highly recommend Reviewed on: 8th February 2023
Reply from Newbury Building Society Hi Harriet, thank you very much for taking the time to leave us a review, we really do appreciate it. Response date: 8th February 2023
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Newbury Building Society
Review of the Newbury Building Society, Mortgages:
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Amazing customer service and care

5
We were first time buyers wanting to do a Shared Ownership purchase on a New Build property. As you can imagine not many mortgage companies would be keen to take that sort of mortgage on, but Newbury would. They gave us the chance to get on the ladder without any issues and were the best value quote out there. Any contact we have is always really easy and the staff are so friendly. We had a nightmare getting into out property (new builds always take longer than promised) and the best thing about our first week in our new home was the lovely hamper we recieved from Newbury! Such a wonderful touch and really reassured us that we went with the right company for us. A good company ways puts their customers first and it's little gestures like that which has encouraged me to recommend Newbury to anyone looking to get on the ladder. Thank you Reviewed on: 7th January 2020

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