Julian Smith's community profile page

Write a review

Viewing profile for,

Julian Smith

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (2)

Review of the The Co-operative Bank, Current Account:

View on product page

Was good, getting poorer all the time....

I’ve been a customer for over 40 years, it grew from a very small banking group to rival the big boys. It took 15 years to get really good but has been in decline ever since especially since it was taken over by venture capitalists. The website for years was a model of clarity, excellent information at your fingertips, since the “update” several years ago it is impossible to see recent transactions that you have instigated until they clear after 2 or 3 days, other information that was just there is now hidden away, it’s all been simplified to the point of stupidity. Faster banking worked for a while but is now as slow as the days before it was instigated, presumably to save money/increase earnings. The telephone service while operated by good people is now restricted hours. Overall I’ve been so disappointed with the service provided I’m moving to Starling Bank - a breath of fresh air! Reviewed on: 11th January 2020

Review of the Starling Bank, Current Account:

View on product page

Faultless

I’ve had six months of hassle free banking, instant alerts to the app on my phone, would recommend to anyone. Reviewed on: 11th January 2020

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.