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All reviews (5)

Review of the Jaja Finance, Credit Card:

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Upcoming disaster

Was a loyal customer of Post Office Credit card which traded through the Bank of Ireland. Earlier this year I had a serious medical condition arise (heart) whilst abroad in Thailand, which meant an urgent return to UK. Airline (Swiss Air) charged me £1145 just to change the date of my paid for return flight. Post Office refused to reimburse this extortionate amount and did not even contact either the airline of the UK booking agent. They told me bluntly that they had decided not... Reviewed on: 26th November 2020

Review of the Jaja Finance, Credit Card:

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Upcoming disaster

Was a loyal customer of Post Office Credit card which traded through the Bank of Ireland. Earlier this year I had a serious medical condition arise (heart) whilst abroad in Thailand, which meant an urgent return to UK. Airline (Swiss Air) charged me £1145 to change the date of my paid for return flight. Post Office refused to reimburse this extortionate amount and did not even contact either the airline of the UK booking agent. Disgusted at such treatment, I cancelled my credit ... Reviewed on: 26th November 2020

Review of the Post Office, Credit Card:

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Corporate greed at its worst

Been a loyal customer for over a decade. Paid every month in full by DD. Booked and paid for return flights UK/Bangkok with card. Flew out on 11th Feb. Fell seriously ill on 17th. Advised to change flight date and return to UK ASAP. Contacted UK agent who demanded an admin fee of £1145 to change the date. Either pay up or stay in Thailand and face the consequences. ‘Blackmail’ at its cleverest, eh? Paid by PO CC and flew home next day. Next full week under strict GP medication a... Reviewed on: 3rd June 2020

Review of the Post Office, Credit Card:

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Could not care less

Been a loyal customer for over a decade. Pay full monthly balance, never failed. Was ‘blackmailed’ into paying £1145.00 when falling ill abroad in February and had to change flight return date in an emergency. Loads of seats on aircraft. Reported full facts to Post Office Credit Card bank in Ireland. No acknowledgement (only the bill) No email contact allowed. Phone lines engaged for hours. When finally connecting, staff totally unhelpful. Refused to ‘block’ the contested £1145.... Reviewed on: 27th March 2020

Review of the The Currency Club, Travel Money:

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Always easy and correct

It can be a very mixed experience when changing £s to a foreign currency...I have. learned that the hard way! Began using the Currency Club three years ago and all previous problems and worries disappeared. Using it is a no brainer. Reviewed on: 18th January 2020

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