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Andrew David

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Review of the Starling Bank, Current Account:

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Needs improvement

Used this account for travelling but was let down. several transactions were declined at a large business in an EU country but the funds were earmarked so I couldn’t spend for the rest of the holiday. Customer service on this issue was poor and inconsistent, with different reasons being given each time I contacted them. Had I not had any cash with me or other accounts then this could have left me abroad in a sticky situation. App lags behind its competitors with poor interface and lack of features. Reviewed on: 20th January 2020

Review of the Monzo, Current Account:

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Best banking experience

Packed full of useful features with constant development of the app. Great for travelling. Reviewed on: 20th January 2020

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