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Roger Keen

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Review of the Family Building Society, Mortgages:

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Remortgage

Appalling service , they have taken 6 months and £175.00 pounds and have yet to come up with a final offer never reply to emails and always ask for obscure documentation. Lost the purchased due to there incompetence. Steer well clear! Reviewed on: 21st January 2020

Reply from Family Building Society Hi Roger, I'm sorry to hear about your experience with us, and the length of time your application has been going on for. We've emailed you directly about your application, and we've refunded you £175. If you have any further questions, please call us on 03330 140140. Many thanks, Emma Response date: 23rd January 2020

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