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Anon

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Review of the Drafty, Loan:
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Never return your calls or emails and don't get any proper customer service

1
Having had my pay date changed from 30th to the 5th, Drafty assured me it was fine to make payment on 5th - however on 30th and for following few days I got texts and emails saying I was late in my payment and I was going to incur extra interest, late payment chgs and it would affect my credit rating. Drafty assured me this was just automatic and everything was ok. I rang them twice and both times they said there wasn't a problem, I would incur no extra interest or chgs and my credit rating would not be affected. Lo and behold a few days later, my credit rating plummets as Drafty had informed them that I was late in paying my monthly payment! On emailing Draft several times I have had no response so I called them and again, after being assured someone would call me back to sort this - never got a call back. I am absolutely incensed and would recommend that NO ONE uses Drafty. Reviewed on: 23rd May 2017

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