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All reviews (46)

Review of the Marsden Building Society, Mortgages:

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It took a long time with repeated questioning

Although everything has turned out OK it has been a rather frustrating process to date Reviewed on: 8th August 2023

Review of the Marsden Building Society, Mortgages:

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Very professional

I am very happy with the way handled my application and I am very pleased Reviewed on: 2nd August 2023

Review of the Marsden Building Society, Mortgages:

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Just great service

Not rocket science-just great service-usable systems-friendly staff-5* Reviewed on: 24th July 2023

Review of the Marsden Building Society, Mortgages:

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Professional and straightforward

Everything was clear and I'm happy with the product and services. Recommendations would depend on what my friends/family are looking for. Reviewed on: 9th June 2023

Review of the Marsden Building Society, Mortgages:

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Slow response and harsh and unclear requirements to borrower.

I do not expect the such long application time as I was told that the application may take around 8 weeks only. I was told to do the extra inspection for the chimney and roof but I couldn't be told to find the appointed legal inspector. It made me take a very long time to settle the issue. As a oversea buyer, I expected to have more explanation from lender to avoid the late approval time. I had to take the risk of pulling out the offer by vendor due to the long application time. My application was issued in Nov 2022, it's not yet completed until May 2023. Frankly, it's not a good experience to a first time buyer. Reviewed on: 19th May 2023

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