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All reviews (46)

Review of the Marsden Building Society, Mortgages:

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Excellent service throughout

From first starting a mortgage process a few years ago up to moving house porting and increasing that mortgage we have been totally impressed. We have dealt with individuals by phone or email who we almost feel we know! They have been regular contact points, quick to respond at any point, friendly and helpful and we cannot fault ant of them. The flexibility, support and helpfulness from all at The Marsden has been very much appreciated and we have no hesitation whatsoever in recommending them. Reviewed on: 24th February 2023

Review of the Marsden Building Society, Mortgages:

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Mortgage Offer

A very prompt, efficient and professional service from start to finish. Thoroughly recommend their services. Reviewed on: 22nd November 2022

Review of the Marsden Building Society, Mortgages:

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Marsden delays resulted in my having to pay more for my mortgage

My mortgage came up for renenwal recently and I tried to get a comparison of the options available for 2 weeks without success. Marsden did not respond to my emails and it was made more difficult because i was overseas. By the time they returned my message the variable rate option i wanted to take was no longer available so I ended up paying more for my mortgage, and they would no take responsibility for this. Reviewed on: 2nd November 2022

Review of the Marsden Building Society, Mortgages:

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Nice people to do business with

The Marsden are extremely transparent in their business dealings. Their communication is excellent and very easy to understand. If only other companies played by the same rules ! Reviewed on: 14th October 2022

Review of the Marsden Building Society, Mortgages:

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Avoid like the plague

Made me an offer, which I accepted 3 months ago then when they transferred me to my new mortgage they increased the rate without communicating it to me. Reviewed on: 3rd October 2022

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