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247

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All reviews (247)

Review of the Darlington Building Society, Savings:

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Oneline serices

Telephone call with Simon was fine. New Darlington on line not good from my point of view as it is not as easy to use and does not allow (as the old version did) withdrawals from 40 day notice account with loss of interest without sending instruction through a secure message. Reviewed on: 21st August 2023

Review of the Darlington Building Society, Savings:

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Friendly and Efficient

Prompt reply to my initial query from Customer Services at Darlington. Good range of products with competitive rates of interest. Easy to make appointment at Bishop Auckland branch. Friendly welcome and good customer service from Lauren when interviewing to open account as new customer. Reviewed on: 20th August 2023

Review of the Darlington Building Society, Savings:

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Nice and Helpful

Gabby was extremely helpful and talked me through my banking query. Reviewed on: 19th August 2023

Review of the Darlington Building Society, Savings:

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Assistance with registering on new DBS website

After 3 attempts to register on the new website, I contacted Simon in the customer service department for help. Simon talked me through the whole process. He was pleasant, friendly, knowledgeable and, above all, extremely patient as I have an illness which makes typing very difficult! It took quite a while to complete the process and Simon remained unfazed throughout. Great Customer Service! Reviewed on: 19th August 2023

Review of the Darlington Building Society, Savings:

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great building society and very helpful staff

simon mcCabe was very helpful on the phone. Keep up the good work. Reviewed on: 18th August 2023

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