DBS Verified Member's community profile page

Write a review

Go to business site

Viewing profile for,

DBS Verified Member

247

Total reviews written

Helpful marks given to their reviews

149

Times reviews seen

All reviews (247)

Review of the Darlington Building Society, Mortgages:

View on product page

Helpful

Thank you Paula, for all of your help and patience with me. Great customer service. Reviewed on: 26th February 2021

Review of the Darlington Building Society, Mortgages:

View on product page

Moving house/ mortgage.

The process from my application has been dealt with by a very professional and friendly mortgage adviser at Darlington BS who has gone to extra lengths with emails and quick responses to reassure and advise me of each stage of my application through to the issuing of my mortgage offer. There has been significant delays during this time due to solicitors issues as they were not actively on panel at Darlington building society and experienced complicated issues with ‘Lender Exchange’ to become recognised as a firm of solicitors resulting in amendments with the law society updating their system to allow the solicitors firm to become active and on panel. This has led to a 6 month delay ! In my conveyancing process and frustrations with all parties concerned. I would have preferred to use a firm of solicitors who were already ‘on panel’ through lender exchange to avoid the problems I have experienced in what is already a stressful time when selling and purchasing property. Reviewed on: 15th January 2021

Review of the Darlington Building Society, Mortgages:

View on product page

Friendly and stress-free service

The mortgage advisor I spoke with today, Ann, was so very friendly and helpful. She explained everthing I needed to know about my mortgage offers in a clear, novice-friendly way which ensured that I understood all my options and felt happy and confident that I was making a fully informed descicion. Reviewed on: 17th November 2020

Review of the Darlington Building Society, Mortgages:

View on product page

Moving house - thank you

Cheryl my mortgage advisor has been amazing throughout this whole process, she has answered all of my questions and helped me to understand the process involved, shes gone out of her way to make the application process go as amooth as possible and have all documents i needed etc ready. Thank you so much for all your help it really is appreciated. Reviewed on: 9th November 2020

Review of the Darlington Building Society, Mortgages:

View on product page

Ann Martin

Ann was so friendly and approachable with all questions asked. She really put us at ease. Thank you Ann Reviewed on: 23rd October 2020

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.