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Jayne Hancock

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Review of the Newbury Building Society, Savings:

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First time customer

My husband and I opened a Welcome Acount and he also opened a Senior Saver. This had to be done by post to avoid close contact during the current virus crisis. Newbury have been extraordinarily helpful answering about 4 calls I have made and always been able to fully answer my queries. In these days of remote call centres an messages to 'go on line' this level of customer service is a delight to experience. I am so impressed with Newbury. Reviewed on: 23rd March 2020

Reply from Newbury Building Society Hi Jayne, thank you so much for taking the time to leave feedback, we really appreciate it. We will share your comments with the teams that helped you, they will be so pleased to hear them. Thanks again and welcome to the Newbury! Response date: 23rd March 2020

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