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Paul Bateson

2

Total reviews written

0

Helpful marks given to their reviews

32

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All reviews (2)
Review of the Chip, Savings App:
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Competitive rates and good personal service ( not ju...

5
Competitive rates and good personal service ( not just dreaded A I bots! ) Reviewed on: 20th March 2025
Review of the Atom Bank, Savings:
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App that doesn't work. Poor customer service.

1
Opened an account 10 months ago. Tried to log on to update my linked current account details , and the App. didn't work. Message saying go to PlayStore to update the App. so I tried. NO NEW APP. AVAILABLE for my device. They had made App. obsolete for Android devices operating on older systems , but NOT bothered to properly notify customers. I downloaded the App. on my mobile 'phone , but it would not recognise my registered face despite 30+ attempts. Their biometrics is crude and rubbish. Most frustrating and disappointing banking experience in 40 years of banking. Avoid this company and look for similar rates elsewhere. Reviewed on: 27th March 2020

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