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Brenda Jarvie

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Review of the NatWest, Basic Account:

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Overdraft facility request denied

When my husband and I got separate bank accounts as we were splitting up ,I chose the NatWest and he choose Barclay's . On opening his account he was immediately given an overdraft facility of £250 with a reserve of a further £200 emergency fund he can draw on .This was because changing our wages to a new bank might cause a hiccup and bills due out risked being unpaid . As I said I chose NatWest but when I opened the account I was totally refused any overdraft facility even though I only asked for £100 .My wage was higher than my husband annually by several thousand but he was granted his and I was refused . The same circumstances were explained to the bank manager but in my case I felt frustrated by the lack of understanding . Reviewed on: 4th December 2015

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