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Review of the Metro Bank, Business Banking:

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The service to small businesses is a disaster.

Issues raised, are ignored, your business account manager/s never calls back and talking to them is waste of time, although very polite, they do nothing for you. In the current situation, I asked for a reasonable small loan to prevent losing the business. They "kindly" offered me a loan, charging 10% interest (the Bank of England interest is about 0.1%), I am disgusted! Reviewed on: 25th April 2020

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