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Review of the Bath Building Society, Mortgages:

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Great service from beginning to end

All steps of my recent mortgage application was dealt with both professionally and personally. I received regular and relevant feedback and the journey was managed by designated named individuals not just a bank of unnamed people. Great service from all the team. Thank you Bath BS Reviewed on: 19th July 2021

Review of the Bath Building Society, Mortgages:

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Student mortgage is a great idea

This mortgage allowed our student daughter to purchase a flat in her own right with us acting as guarantors. The process was straighforward and once everything was agreed and she had found her dream flat – she made an offer and moved in. She has a lodger to help with the payments, and she is secure for the rest of her university course, and beyond! Reviewed on: 24th June 2021

Review of the Bath Building Society, Mortgages:

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Alex Finch and Tatsuko Otake

The whole experience with the Bath Building Society was excellent. Ian Burch could not have been more efficient and helpful as were the Mortgage Team. Reviewed on: 24th June 2021

Review of the Bath Building Society, Mortgages:

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Smooth from start to finish.

Our whole experience has been positive from start to finish. We understood clearly at every stage the various options available to us. We were kept fully in the picture throughout the process and despite the disruption of the covid 19 pandemic we were able to complete according to plan. Our principle contacts at BIBS, Kim Carter and Ian Birch, were friendly and helpful and all our queries were answered promptly and efficiently. Reviewed on: 1st May 2021

Review of the Bath Building Society, Mortgages:

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Real personal approach - unique

Our experience was seamless from start to finish. I contacted the Society and was pleasantly surprised to be out straight through to Tim Randall who showed immediately how different the experience was going to be compared to call centres etc. Let me be very clear, in a digital age Tim’s hands on approach made the difference, his communication was quick and he understood us really well, you don’t get that from some of the bigger societies or banks, let’s face it you are just a number with them; but certainly not with Tim and his Team at Bath BS. I cannot recommend Tim and the society more, in fact I already have. Personal, Professional and Pro-Active. Thank-you again Tim. Reviewed on: 12th March 2021

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