Smart Money People Logo
User profile avatar

Viewing profile for,

Cporteus

2

Total reviews written

0

Helpful marks given to their reviews

9

Times reviews seen

All reviews (2)
Review of the LV (Liverpool Victoria), Car insurance:
View on product page

Generally helpful

5
We have had car and home insurance with LV in the past and found them generally well organised and helpful. The customer service people did seem to be able to understand our needs and also were in the UK. Reviewed on: 24th December 2015
Review of the Aegon, Pension:
View on product page

Slow administration and lack of understanding of customer needs

2
I had a pension policy with Aegon from a previous employer, which I wished to continue after leaving. This was much more difficult than expected and took about 6 months to set up. They insisted that I had to verify my identity with a certified copy of my passport, despite the fact that I was already a customer. When I later wanted to add another lump sum, this seemed to confuse them. They sent me the wrong form, then ignored me then twice told me they needed to verify my identity again. Eventually I managed to get it sorted but I would not recommend Aegon and wish I had chosen a different company. Reviewed on: 24th December 2015

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.

Collage of people