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NikkiC

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Review of the StepChange, Debt Management:

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Debt angels

I was so panicked about my credit card debts and spiralling interest. StepChange arranged a Debt Management Plan for me, so now my interest is frozen and I'm paying off as much as I can on a monthly basis. The relief is absolutely huge and it's so brilliant to be able to manage everything centrally with the clout of StepChange behind me instead of contacting individual companies myself. So grateful for their work! Reviewed on: 14th August 2022

Review of the StepChange, Debt Management:

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Rescued me from a debt spiral

StepChange have been amazing for me. I got caught in a spiral of taking out a credit card, maxing it out, then taking out another one to pay off the previous one, both helped by unplanned absences from work and poor mental health. I was at my wit's end when I finally worked up the courage up get help. StepChange were brilliant. They took all the information on my income and outgoings and set up repayment plans with all my credit card companies. They didn't pressure me to scrimp by on nothing, but agreed a realistic budget with me. All I need to do now is make one affordable payment to them every month and they divvy it up between my debts. If I have a change to my income or outgoings I can amend my budget online, or if I need advice their staff are so friendly, helpful and respectful. They aren't judgemental or condescending - they're just clear and open about the various options and actually do the things they say they will, like follow up calls with an email. For anybody in debt who wants to get on top of it, I can't recommend StepChange highly enough. Reviewed on: 8th July 2020

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